Monday, February 19, 2007

InfoPath and IE7

So like most of you, we use InfoPath for a lot of internal forms, such a Purchase Requests. But when my Accounts Payable employee tried to print the form it kept printing up Portrait versus the default Landscape. She kept changing the print preferences to Landscape....nothing. She tried a different printer...nothing. She tried printing from a different computer all together...nothing.

After a few of us trying and pulling our hair out - as well as stumping our IT guy, apparently he discovered on a forum that Internet Explorer 7 and InfoPath don't always like each other.

"InfoPath 2003 cannot print in landscape mode when IE7 is installed" is a known bug. A hotfix is currently being created for the problem, and hopefully it will be available in a month or two. Unfortunately, hotfixes take a little time to create.

Just wanted to share the information, so you don't think you are as crazy as us! :)

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