CRM Online Available!

Yesterday Microsoft officially announced that Microsoft Dynamics CRM Online (the hosted version of CRM version 4.0) will be generally available in North America. Dynamics CRM Online is an on-demand service hosted and managed by Microsoft. This new service delivers a full suite of Marketing, Sales and Service capabilities through a Web browser or directly into Microsoft Outlook and Office.

Dynamics Online provides "instant-on" access to businesses that want a full-featured CRM solution with no IT infrastructure investment or setup required. It is initially packaged in 2 service offerings:

• Microsoft Dynamics CRM Online Professional delivers a full suite of CRM capabilities with extensive configurability and options. Organizations get 5GB of data storage, 100 configurable workflows and 100 custom entities. Pricing is around $44/user per month, with an introductory offer of $39/user per month.
  
• Microsoft Dynamics CRM Online Professional Plus delivers all the capabilities of Professional version, plus offline data synchronization with expanded data storage, workflow and customization options that provides businesses with 20GB of data storage, 200 configurable workflows and 200 custom entities. Pricing is around $59/user per month.

So far, more then 500 Customers and 200 Partners have already used Microsoft Dynamics CRM online over the past 6 months via the Microsoft Early Access Program.